cell phone fiasco - part1

i have been holding out for ip5 for the longest time since i knew iphone4 would launch without a white version (yes i know.. silly). But yesterday, on eve of the iphone 4 white launch, i caved in and decided to get the iphone 4. When i got up early to get it today, i ran into multiple problems

problem 1: i discovered that i was not eligible for an upgrade. In fact, i wasn't eligible until 9/25/2012. I got my phone in 2008 june and i haven't gotten a new phone since.. i don't know where this came from

problem 2: upon discovering the above problem, i called customer service and found that i recently (4/13/2011) signed a new 2 year contract.... what tha....

so it turns out that i signed up to get discount through school that i am attending. What i didn't know was that among all the complicated agreement page, it did mention (apparently) that i am agreeing to sign a new 2 year contract. Needless to say i was furious... i know i should have checked but who reads those things anyway?? after talking to the CSR for like 1 hour, i was able to get off the contract but still no discount....

i hate AT&T...should i just move to verizon??